At BSERI, integrity, professionalism, and respect are the cornerstones of our training and other professional deliveries. Our Code of Ethics reflects our commitment to upholding the highest standards of conduct in all our interactions with clients, training course participants, industry partners, and stakeholders. These principles guide our actions and ensure that we foster an environment of trust, transparency, and responsibility
We are committed to provide reliable, and high-quality training, ramping up all the time, to meet the demands of the knowledge industry, context specific to ISO MSSs training delivery and other practice areas. Our courses are developed and delivered with a focus on clarity, depth, and practical application to ensure that participants gain meaningful, actionable knowledge.
We value honesty and transparency in all our business dealings. We communicate openly with all our interested parties, ensuring they receive all relevant information about our courses, certifications, other professional deliveries, and outcomes, depending on context. Misrepresentation or exaggeration of our services or qualifications is strictly prohibited.
In our work, we may encounter sensitive information from our interested parties. We are committed to safeguarding all personal and proprietary information, ensuring that it is only used for authorized purposes and treated with the utmost respect for confidentiality.
In our work, we may encWe provide training and assessment services impartially, treating all participants with fairness and respect, irrespective of background, gender, nationality, or level of expertise. Our evaluations and competence examinations are conducted objectively, free from any bias or favouritism.ounter sensitive information from our interested parties. We are committed to safeguarding all personal and proprietary information, ensuring that it is only used for authorized purposes and treated with the utmost respect for confidentiality.
Our team members are expected to maintain a professional demeanour in all interactions with client-organizations, training course participants, and colleagues. We foster a respectful, inclusive environment, free from discrimination, harassment, or any form of unethical behaviour.
We engage only those trainers who share similar values BSERI is committed to. We ensure that our trainers are among the best in the industry, bringing extensive expertise and a commitment to quality and ethical standards. This ensures that our trainees receive instruction from professionals who embody our principles of integrity, competence, and respect.
We are committed to continually improving our training programs and services to keep pace with advancements in ISO standards and industry needs. Feedback from our clients and trainees is vital to our growth, and we welcome suggestions that help us improve. We hold ourselves accountable to the highest ethical standards and take responsibility for upholding this Code.
We welcome and accept constructive criticism across all our business processes, recognizing it as essential to our growth and improvement. We remain dedicated to evolving in response to feedback, consistently striving toward the never-ending destination of all-around excellence.
Our trainers and consultants are required to act in the best interest of our clients and participants, avoiding any situations that could present a conflict of interest. Any potential conflicts are disclosed and addressed proactively to maintain the integrity and impartiality of our services.
Our training programs are designed to develop true competence and understanding, not just certification. We discourage any shortcuts to learning and ensure facilitating the mastering of the practice area needs of a particular ISO MSS, for which a training course is mapped to. We commit to provide meaningful education and training that drive real-world impact.
We recognize our responsibility to contribute positively to society by promoting ethical practices within the industry. We actively support and promote responsible management system practices that enhance safety, security, and sustainability across sectors.
BSERI strictly adheres to all applicable laws, regulations, and industry standards. We are committed to upholding the guidelines and principles of ISO and related bodies, ensuring our practices align with both legal requirements and the ethical expectations of our industry.